Kathy Simon - Customer Relationship Guru

Kathy brings over 18 years of experience in healthcare operations, clinical service implementation, and workforce leadership to her role as Customer Relationship Guru. Beginning her career as a Radiation Therapist, Kathy went on to lead radiation oncology services at St Vincent's Darlinghurst, where she was responsible for business operations and played a key role in implementing Australia's first MR Linac and launching the allied health wellbeing program for GenesisCare. 

Kathy has led national-scale projects across public and private health, including the design and roll-out of new cancer centres, multidisciplinary workforce mobilisation, and integration of healthcare solutions. Passionate about building strong relationships and supporting clinical teams, Kathy thrives at the intersection of clinical insight, customer engagement and business operations. 

When not wearing her cape as a Guru, Kathy is dictated by her children’s busy schedules, but you will still spot her at a 5 AM gym session, or clocking up the kilometres whilst hunting down her next tasty treat.